By Nige
on August 30, 2024
at 6:45 am
Type: News
This is the blog page. This is where we share longer articles, which aim to share important concepts and ideas. It is also the general page for showing author, category, tag and time-based archives.
This is an archive showing posts assigned to tag: FirstPort.
Items relating to First Port Property Management, who took over Chamonix Estates as the Estate Manager for The Dovecote (Drayton) Management Company.
By Nige
on August 16, 2021
at 9:27 am
Type: News
Category: Service Charges
Tags: FirstPort
We have received a response from FirstPort about the change in approach to calculating year end adjustments. We have stored an Excel file that they sent to me in the shared area here: [Old Link]. This shows the amount to pay based on completion date. We would imagine this is ordered in some way by […]
By Nige
on August 9, 2021
at 9:23 am
Type: News
Category: Service Charges
Tags: FirstPort
Unfortunately, we received an email from FirstPort this morning to advise of the following – this was in response to our challenge of their charges: So, we think that means we can expect to receive further emails/letters with an updated balance – every resident’s balance will be different. Sounds like some will gain from this […]
By Nige
on August 2, 2021
at 9:21 am
Type: News
Category: Service Charges
Tags: FirstPort
Just had a response from FirstPort on their debt recovery process. Thought it was worth sharing: The recovery fees quoted are the charges applied by the FirstPort internal recovery team. So, if the outstanding amount is less than £42, FirstPort wouldn’t consider it to be worth initiating any aggressive recovery actions. Although FirstPort didn’t explicitly […]
By Nige
on July 27, 2021
at 9:19 am
Type: News
Category: Service Charges
Tags: FirstPort | Soha
Just had a really good call with the Soha Finance Manager, following on from an initial call last week. They were in a less informed position than we were, in that they hadn’t even been sent the covering letter and accounts dated 30 June. So they didn’t know what the FirstPort charges related to. We […]
By Nige
on July 27, 2021
at 9:17 am
Type: News
Category: Service Charges
Tags: FirstPort
Thought it was worthwhile noting some details about what FirstPort has charged us to date. For each of the 140 properties, each has been charged: So that makes (across all 140 properties): It may be that FirstPort hasn’t taken into account all 140 properties since some of the properties are yet to be registered with […]
By Nige
on July 24, 2021
at 9:14 am
Type: News
Category: Handover
Tags: Bloor Homes | FirstPort | Management Company | Vale of White Horse District Council
This post covers the options for handover. Before looking through the options, consider the contrasting objectives of the various parties. This is our take on the drivers: We laid out the following options: Option 1 – Stick with the timetable as set out in the legal agreement Option 2 – Handover to the MC could […]
By Nige
on July 23, 2021
at 9:07 am
Type: News
Category: Service Charges
Tags: FirstPort
Latest figures from FirstPort on the number of properties that have a debt position (i.e. those that owe money to FirstPort). Total properties that owe money is now 12 (excluding Soha properties). Max amount owed by those property-owners is £46. Let me know if anyone believes they owe more than this. Due to the low […]
By Nige
on July 22, 2021
at 9:04 am
Type: News
Category: Service Charges
Tags: FirstPort
As residents, this is what we have sent to FirstPort, bearing in mind that we are in credit so we don’t need to pay anything at this point: As a heads up and to ensure we are clear, open and honest about next steps: 1. We will be challenging the admin fee and any costs […]
By Nige
on July 21, 2021
at 8:50 am
Type: News
Category: Estate Management
Tags: FirstPort
We don’t know whether anyone is actually interested in seeing their FirstPort statement – there’s nothing exciting in here to be honest. We have circulated one for info. The FirstPort team have only just worked out how to create these “post-dated” statements. You can now request your statement from the standard email address: ceoxfordandberkshire@firstport.co.uk.
By Nige
on July 19, 2021
at 8:48 am
Type: News
Category: Estate Management
Tags: FirstPort
A link to details of the FirstPort complaints process: https://www.firstport.co.uk/…/CustomerComplaint-A5-PS…. Interestingly, they are a member of The Property Ombudsman service (TPO). Details of the TPO fees can be found here: https://www.tpos.co.uk/…/forms/TPOE39-20-SectionA.pdf. Not only does FirstPort pay a membership fee each year, but they have a fair usage limit of 3 complaints that can be referred […]
