This is the blog page. This is where we share longer articles, which aim to share important concepts and ideas. It is also the general page for showing author, category, tag and time-based archives.
This is an archive showing posts assigned to tag: FirstPort.
Items relating to First Port Property Management, who took over Chamonix Estates as the Estate Manager for The Dovecote (Drayton) Management Company.
By Nige
on July 19, 2021
at 8:48 am
Type: News
Category: Estate Management
Tags: FirstPort
A link to details of the FirstPort complaints process: https://www.firstport.co.uk/…/CustomerComplaint-A5-PS…. Interestingly, they are a member of The Property Ombudsman service (TPO). Details of the TPO fees can be found here: https://www.tpos.co.uk/…/forms/TPOE39-20-SectionA.pdf. Not only does FirstPort pay a membership fee each year, but they have a fair usage limit of 3 complaints that can be referred […]
By Nige
on July 19, 2021
at 8:46 am
Type: News
Category: Service Charges
Tags: FirstPort
Sorry we are posting so much this morning, but we keep getting emails/calls which are very relevant to other residents! Latest update – response from FirstPort to our request for an extension of the payment terms. We had asked for an extension to end Sep. In fact it seems things are less complex than that. […]
By Nige
on July 19, 2021
at 8:43 am
Type: News
Category: Service Charges
Tags: FirstPort | Soha
Just had a call with the Soha Finance Manager who has just received invoices from FirstPort for all of their properties on site. She will not be paying these invoices until they have their questions answered and she’s happy to liaise with the residents to provide a co-ordinated approach. Soha are working with FirstPort on […]
By Nige
on July 16, 2021
at 8:33 am
Type: News
Category: Service Charges
Tags: FirstPort
We have emailed FirstPort to ask for a payment extension to end Sep 2021. Firstly, to allow those who have yet to receive the invoice time to respond and secondly to allow the RA to request additional info to verify the accuracy of the invoices. We also noted that no resident has ever agreed to […]
By Nige
on July 15, 2021
at 8:31 am
Type: News
Category: Service Charges
Tags: FirstPort
We will provide more detail in due course, but thought it was worthwhile providing some clarification about the invoice that you have either already received and/or will be receiving in the next few days. This is based on an initial exchange with FirstPort: The RAEC met last night and we had a good discussion on […]
By Nige
on July 14, 2021
at 8:28 am
Type: News
Category: Service Charges
Tags: FirstPort
It would be immensely helpful to get an idea as to what other home owners’ Invoice and Account Summaries look like – this appears on page 2 of the letter you will be receiving from FirstPort. This will help us to build a clear picture of the relationship between the date that you moved in, […]
By Nige
on July 13, 2021
at 8:25 am
Type: News
Category: Service Charges
Tags: Bloor Homes | Chamonix Estates | FirstPort
We have just had an email from FirstPort asking for money to be paid to cover an adjustment for the last two years. No doubt others will receive the same either by email or in the post over the next few days. The RA Elected Committee is meeting tomorrow, so we will come up with […]
By Nige
on July 5, 2021
at 8:11 am
Type: News
Category: Estate Management
Tags: FirstPort
Has everyone received a set of accounts from FirstPort on Fri? This may have been either in the post or by email.I’ve stored these docs in the shared area, accessible here: [Old link]. You can find them under the folder entitled “Management Company Docs”. Three files: Wanted to let you know that the Elected Committee will […]
